Watch Me Work

Frequently Asked Questions

• How much does a Watch Me Work session cost?

  Watch Me Work is charged at our hourly On-Demand rate. See our Pricing page for more information.

• How long does a Watch Me Work session take?

  We recommend booking either a 25-minute meeting or 50-minute meeting with us depending on complexity of the process.

  For example:

  • In a 25-minute meeting we could go through list building processes, basic campaign asset processes or settings.
  • In a 50-minute meeting we could go through advanced custom reporting building processes, or full campaign setup processes.

• What are the Benefits of the Watch Me Work session?

  In a short space of time, XEN will help you improve your existing processes so you can be more efficient and effective.

• What subscription of HubSpot is this ideal for?

  If you have a HubSpot Marketing Pro or Enterprise portal, this is ideal for you. If you have HubSpot Sales Pro or Enterprise as well, this is even better.

  If you only have Marketing Free or Starter, this probably isn't ideal for you.

• Who is the Watch Me Work session ideally suited for?

  The Watch Me Work session is suitable for mid-large companies who have been using HubSpot for at least 6 months or have inherited an account.

  It is especially ideal for companies who are using most of the HubSpot functions (as opposed to only a few items).

  It is not ideal for new HubSpot customers.

• How qualified are your team to advise me on HubSpot strategy and processes?

  The XEN team are extremely well qualified to help with your HubSpot portal strategy and processes.

  • Our team are all HubSpot Certified
  • We're a HubSpot Platinum Partner
  • We've been a HubSpot Partner since 2012, Gold Partner since 2016 and Platinum Partner since 2021
  • We co-host HubShots, Australia's #1 HubSpot focussed podcast and have been endorsed by many HubSpot team members, including HubSpot CEO Brian Halligan

• I'm already working with a HubSpot Agency, is this a problem?

  If you're already working with a Hubspot Partner Agency, then as a first step we suggest you chat with them first - getting us involved will probably just complicate things.

  But as with all things... it depends. It will depend what you've engaged your existing agency to do - it might just be strategy or specific campaigns. In cases like that, bringing us in may be useful - but check with your agency first - we don't want to be treading on anyone's toes.